BROOKVILLE (SCMR) – Miller Fabrication Solutions, located in Brookville, Pennsylvania, implemented the Kanban system in mid-2019 to align workflow with inventory and customer demand. The company had come through the Great Recession and begun regaining its pre-recession footing by 2012. But some of our customers found fault with our performance during the rebound. Having kept staffing levels as lean as possible to endure the downturn, our response time to the influx of new product orders fell short of customer expectations. Delivery times and product quality both suffered. After a deep dive into the study of lean management techniques and a trip to Japan to see a Toyota supplier’s use of the Kanban system firsthand, company executives decided to test the system’s effectiveness on a single production line.
Read more at: Supply Chain Management Review